When the vehicle is not safe or practical to drive, DSBM can recover it from the roadside, home, workplace or another accessible location and take it to the destination agreed with you.
What we need when you call
Tell us your exact location, vehicle registration, what has happened, whether the car starts and whether it can roll and steer. That information helps us quote accurately and send suitable equipment.
Common breakdowns we collect
Typical recovery work includes clutch failure, overheating, charging faults, wheel or suspension problems, vehicles stuck in limp mode and cars that simply will not start or move.
Roadside assistance first when appropriate
Some faults may be suitable for service-van assistance such as a jump start, battery replacement, basic diagnostics or fuel assistance. If the vehicle still needs moved, recovery can be arranged.
Recovery to your chosen destination
We can take the vehicle to your preferred garage, home, dealer or another agreed location. For longer journeys, provide the destination when you call so the full job can be priced.
Safe information before dispatch
If you are on a fast road or in a dangerous position, prioritise personal safety and follow emergency-service or road-authority instructions. Do not remain in an unsafe place just to wait beside the vehicle.
Common questions
Are you available 24/7?
The DSBM recovery line operates 24/7. Live availability and arrival times vary with current jobs, distance, traffic and weather.
Can you recover automatic cars?
Yes, but tell us it is automatic and whether the vehicle can select neutral. Locked transmission or wheels can change the loading method required.
Can you take the car straight to a garage?
Yes. Give us the garage name or address and check that it can accept the vehicle, especially outside normal opening hours.
Do you cover Aberdeen as well as Aberdeenshire?
Yes. Aberdeen is a core service area alongside Aberdeenshire. DSBM is based in Fraserburgh.
Useful next steps
Tell us where the vehicle is and what it needs.
For urgent recovery, call. For planned transport, use the online quote system with the collection and delivery locations, vehicle details and whether it runs, rolls, steers and brakes.