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If you have a usable spare but cannot change the wheel, call DSBM. We can discuss assistance where the vehicle’s position, access and equipment make the job suitable.
Check what is with the car
Tell us whether you have a full-size spare or space-saver, where it is stored and whether you have the locking-wheel-nut key. Let us know about missing or damaged wheel fixings before we attend.
A safe working position matters
We need suitable ground and room to work around the affected wheel. Tell us if the vehicle is beside moving traffic, on a slope or has damaged suspension or a wheel sitting at an unusual angle. Recovery may be needed if the wheel cannot be changed safely.
Spare-wheel help and tyre replacement
This service is for assistance with a suitable spare wheel. If you need a new tyre, balancing, a puncture repair or a damaged wheel repaired, we can discuss getting the vehicle to a tyre garage.
Before calling
- Registration and exact location.
- Which tyre or wheel is affected.
- Whether a suitable spare and locking-wheel-nut key are available.
- A photo showing the wheel and where the vehicle is parked, if safe to take.
Spare-wheel questions
What if there is no spare wheel?
Tell us when you call. We can discuss recovery to a suitable tyre garage rather than arrange a spare-wheel change.
Can you help with a damaged wheel after an accident?
Describe the damage and send a photo if safe. Accident damage may require recovery equipment rather than a wheel change.
Book the service van
Call with your registration, location and the problem. We’ll confirm the appropriate visit, availability and price.