Unexpected
recovery bill?

A breakdown is rarely in the budget. Tell us what has happened and what you need moved, even if you are unsure how to pay. We can discuss the job and its cost before you decide whether to book.

Worried about paying? Start with a conversation.

Call 01224 044741 with your location, vehicle and intended destination. Say if cost is a concern. We will explain the work being quoted, check availability and discuss the payment arrangements for that job. Contacting us does not commit you to a booking.

If you already have breakdown cover through a policy, bank account or vehicle warranty, check its terms and assistance number. The provider may need to authorise recovery itself; do not assume it will reimburse a separately booked job.

Klarna and Clearpay

Klarna or Clearpay may appear on the secure payment link for an eligible job. The options actually displayed at checkout apply to that payment. If a provider is not shown, we cannot promise that it is available.

These are credit products. Approval is the provider’s decision, subject to its eligibility checks and terms. DSBM cannot approve an application or guarantee a particular limit. Late or missed repayments may lead to fees and affect your ability to obtain credit.

Confirm the job before paying.

1. Agree the collection, destination, vehicle condition and total price with DSBM.
2. Use the payment link supplied for your job. An invoice-specific link helps us match the payment correctly.
3. Check the amount payable now, any later payment dates, total repayable and provider terms before accepting.
4. Wait for DSBM to confirm the booking and attendance arrangements. A payment application does not dispatch a recovery vehicle.

A payment may be required at checkout. This is not a promise of free recovery, guaranteed credit or nothing to pay today. If repayments would be unaffordable or an application is declined, speak to us before making other arrangements.

Already have an invoice?

Use the original invoice or instructions we sent for your job. Contact us with the reference if you need help with an amount, payment method or receipt. Do not make a second payment while waiting for confirmation of the first.

If you are having wider difficulty with money or repayments, MoneyHelper offers free, impartial debt information. Contact an existing credit provider promptly if you may miss a payment.